Head of Customer Services – Oman (Retail Banking).

at Global Bankers Search & Selection Ltd
Location Muscat, Oman
Date Posted May 3, 2018
Category Expat
Job Type Full-time

Description

*Head – Customer Services – Oman (Retail Banking)*. *Role: * Responsible to measure and report the level of Customer Service standards in the branches/ retail banking departments and consequently plan and implement programs/ initiatives to continuously enhance customer satisfaction/ experience. *Responsibilities: * * Oversee the development and implementation of Customer Service Measurement,...

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